Customers

Why use Choptank Transport?

Choptank Transport is an asset-based carrier with around-the-clock customer support. We are also contracted with over 10,000 other carriers, offering full 3-PL services meaning you get the best of both worlds. You will never be "stuck" - we take care of everything.

• Choptank has many large customers who require a 95% on-time pick up and delivery success rate, which we easily meet and usually exceed.
• We have been in business since 1984. We are not a fly-by-night company. Our corporate headquarters employs over 70 people including more than 40 dispatchers standing by to answer your calls and route your freight. Choptank also has satellite offices around the U.S.
• We offer a state-of-the-art website that includes a video tour of our warehouse and corporate facilities so you can see for yourself the full extent of our operations.

Choptank provides only the most professional, invested sales people to ensure you receive personal service. We pride ourselves on the long-term relationships we build every day. You will have a dedicated personal account manager to handle all your logistics needs, including all the headaches!

• Choptank carries a Broker Surety Bond of $250,000, proving in today's financial market that we are here now. . .and will be for a long time.
• Feeding America named Choptank Transport as "Logistics Partner of the Year-2010"
• Voted as one of Maryland's "Exceptional 53" companies by the Gazette of Politics & Business
• Recipient of the Maryland Chamber of Commerce's 2008 Business of the Year Award
• Recipient of the U.S. Small Business Administration's (SBA) 2009 Maryland Family-Owned Business of the Year.
• Our asset division was the recipient of the 2010 Maryland Chairman's Safety Award for superior service and safety.
• We offer 25 locations nationwide as a NASTC Best Broker.

Advantages of using A 3-PL

The primary reasons to use a 3-PL or transportation broker are: People, Knowledge, Technology and Capacity. Brokers provide an efficient distribution of transportation services, by matching the needs of shippers with the capabilities and capacities of carriers.

• A broker often can locate transportation when a shipper cannot, assisting a company experiencing a season surge.
• A broker can optimize freight expenditures, resulting in a reduction of transportation costs.
• Supplemental services offered such as claims handling, may allow the shipper to improve control over the transportation function without adding new employees.
• Some brokers offer information systems to monitor transportation performance.
• Because the broker optimizes loads and modes, those concerned with sustainability will recognize a greener transportation landscape.
• Because brokerage is scalable, the prudent shipper can be lean in an uncertain economy, with the ability to grow quickly as the market recovers.
• Experienced freight brokers have the expertise to maintain compliance with local rules and regulations in a global environment.
• Freight brokers are licensed by the Federal Motor Carrier Safety Administration, a process that requires them to post a $10,000 performance bond. Choptank Transport carries a $250,000 performance bond.
• In addition to insurance coverage, a trade group called Transportation Intermediaries Association (TIA), is dedicated to maintaining a quality standard for freight brokers and forwarders.
• Some freight brokers offer warehousing, handle claims, manage inbound transportation, including vendor compliance, and the use of consolidation and truckloads with stop off features.
• The peace of mind that comes with letting experienced professionals handle your logistics is worth a boat load! (or should we say truckload!)